✦ FixMate Plus — Members Only

Always at the front of the queue.
Every single time.

One flat monthly fee. Priority dispatch, 10% off every job, a free boiler service, and 24/7 support. No surprises.

£15/month

Cancel anytime. No lock-in.

Secure checkout via Stripe. By joining you agree to our Terms.

Everything included in Plus

Priority Dispatch

Your booking goes to the top engineer first — ahead of the standard queue. Faster response, every time.

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10% Off Every Job

Discount auto-applied at checkout, every time you book. No codes, no friction.

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Free Annual Boiler Service

One full boiler service included per year, worth £89. Keeps you compliant and your heating reliable.

Worth £89
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24/7 Priority Support

Your messages jump to the front of the support queue. Emergencies handled first.

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Cancel Anytime

No contracts. Cancel from your account portal in one click. Access continues to your billing date.

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Member Portal

View your subscription, manage payment, redeem your boiler service — all in one dashboard.

How priority dispatch works

1

You book a job

Same booking flow as normal. Your Plus membership is automatically detected when you use your registered email.

2

Priority flag set

Your job is placed in a fast-lane queue. The dispatch engine sends your offer to the highest-rated available engineer, ahead of standard bookings.

3

Engineer assigned faster

In practice this means less waiting — especially for popular time slots. We're honest: it's a priority signal, not a guarantee.

Common questions

Can I cancel anytime?

Yes. Cancel from your account portal whenever you like. You keep access until the end of your current billing period.

Is the 10% discount applied automatically?

Yes. When you book using the same email address as your Plus account, the discount is applied server-side before checkout. No codes to enter.

How do I redeem the free boiler service?

Log into your member portal at /plus/account and use the "Redeem Boiler Service" button. We'll arrange the visit within your subscription year.

What if I already have an ongoing job?

Plus benefits apply to new bookings from the moment your subscription activates. Existing jobs continue as normal.

Does priority dispatch guarantee faster response?

It puts your job ahead of standard queue jobs. In busy periods all engineers may be occupied — but you'll always be matched before non-members in the same area.